24 November 2009

I Hate Borders Online

I am NEVER using Borders Online again. I've been waiting for this book to be published. They had it available. Said 7-10 days delivery which means it's coming from the USA. I factored that in and figured it would still be quicker than getting it from instore.

It is now 26 days later and I still don't have the book. I've sent a couple of emails and no response. I rang the help line to ask how it was posted, normal mail or Air Mail and the person, while friendly, was no help at all. I explained that Normal mail from the USA involved a boat and the Pacific Ocean, so the promised delivery time was not realistic. I am sooooo annoyed, next time I'm ordering from Galaxy.

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